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New Service Offering: 24 x 7 Critical Vulnerability Alerts

Jul 6
5 min read

Black Cat Cyber is pleased to now offer 24 x 7 alerts as part of our service in a drive to provide small businesses the coverage they need to stay safe.


Most vulnerabilities do not become emergencies. They get logged, prioritised, patched, and closed through the normal security process.

Every now and again, though, a vulnerability moves much faster than the usual process. A weakness is disclosed or discovered, exploit code starts circulating, and threat actors begin scanning the internet for exposed systems. Their goal is not always to launch the final attack straight away. Often, the first step is simply to get in.

Once inside, they can create a backdoor, add a new account, steal a session token, drop remote access tooling, or make a small configuration change that lets them come back later. The organisation may patch the original vulnerability days later and still have a problem, because the attacker already has another way in.

This is the problem our new 24 x 7 Critical Vulnerability Alerts service is designed to solve.

It is a new service offering for customers who need the most urgent vulnerability risks escalated immediately (directly to your MSP if needed), including overnight, at weekends, and outside normal patching cycles.

The Attack Window Is Shrinking

Historically, many organisations thought about patching in weekly or monthly cycles. That still works for a lot of routine issues. It does not work when a vulnerability is already being exploited at scale.

In those moments, the clock changes. The important question is no longer, "Can we patch this in the next scheduled maintenance window?" It becomes, "Are we exposed right now, and who needs to know immediately?"

That urgency is likely to increase as AI becomes more widely used by attackers. AI does not need to invent brand new attacks to change the risk. It can help threat actors move faster through the boring, repetitive work: reading advisories, identifying affected products, generating scanner logic, adapting exploit attempts, writing phishing lures, translating instructions, and sorting targets by likely value.

The result is simple: when a high-impact vulnerability appears, more attackers can act on it, and they can act sooner.

A Recent Example: Check Point Remote Access VPN

In June 2026, public reporting described active exploitation of a critical Check Point Remote Access VPN vulnerability, tracked as CVE-2026-50751. The reports said the issue could allow attackers to establish a remote access VPN connection without a valid user password, affected certain Check Point Mobile Access, Remote Access VPN, and Spark Firewall configurations, and had been linked to Qilin ransomware activity.

That is exactly the type of situation where a normal daytime-only process can be too slow.

For a non-technical leader, the risk is easy to understand: the VPN is the front door many staff use to connect into the business. If attackers can bypass that front door, they may be able to get inside the network before anyone has started their working day.

The damage may not happen immediately. The first wave of activity may be about access: finding exposed systems, getting in, creating persistence, and quietly preparing for a later attack. Ransomware, data theft, and business disruption can come days or weeks after the first compromise.

The Role Of Initial Access Brokers

There is also a whole part of the criminal ecosystem that specialises in this first step. Initial access brokers look for ways into organisations, then sell that access to other criminals who carry out the later attack.

In simple terms, they are not always the people who steal the data or deploy the ransomware. Their job is to watch for opportunities, move quickly when a new vulnerability appears, get a foothold, and package that access for someone else.

That makes fast alerting even more important. If an exposed system is compromised overnight, the first attacker may quietly create a route back in and move on. By the time the business patches the original vulnerability, that access may already have been sold or handed off to a ransomware group.

What The New Service Does

Our 24 x 7 Critical Vulnerability Alerts service is built for the small number of vulnerability events where waiting until tomorrow is the wrong answer.

When a critical vulnerability meets the threshold for urgent attention, the alert can notify the right people by SMS and email at any time of day. That can include your internal team, your managed service provider, or both. The person responsible for the affected system does not need to discover the issue by chance, wait for a dashboard check, or rely on someone manually forwarding an advisory.

In layman's terms, it works like a smoke alarm for serious cyber exposure.

It does not fix the vulnerability by itself. It does something just as important: it wakes up the process. It tells the right people that there is a credible, time-sensitive risk, explains what is affected, and gives them the immediate action needed to reduce exposure.

For example, an alert might tell a team:

  • A critical VPN vulnerability is being actively exploited.

  • Your organisation appears to use the affected technology.

  • Attackers may be able to gain access without a valid password.

  • Patch, mitigate, restrict exposure, or confirm non-exposure now.

  • Treat existing exposure as a potential compromise and review logs for signs of access.

That is the difference between reading about an incident later and having a chance to act while the attack window is still open.

Why SMS And Email Both Matter

Email is useful because it gives space for context, recommended actions, and links to advisories. SMS is useful because it gets attention quickly when people are away from their desk.

For urgent vulnerability events, the combination matters. The SMS says, "look now." The email says, "here is what you need to know and do."

This is especially important outside normal business hours. Many mass exploitation campaigns do not respect office hours, weekends, holidays, or regional time zones. If attackers are scanning globally, a vulnerable internet-facing system is exposed whether the local team is online or not.

The Value For Customers

The value of this new service is not more noise. It is better escalation for the rare events where speed matters.

Customers get:

  • Faster awareness of genuinely urgent vulnerabilities.

  • A clearer distinction between routine patching and active exploitation risk.

  • Earlier action on internet-facing systems such as VPNs, firewalls, gateways, identity services, and remote access tools.

  • The option to send urgent alerts directly to your MSP, so the team responsible for day-to-day IT action can see the risk immediately.

  • A better chance of preventing attackers from establishing backdoors before the normal working day begins.

  • A stronger audit trail showing when the risk was identified, who was notified, and what action was recommended.

The real benefit is time. If an attacker is trying to get in tonight and come back next week, an immediate alert gives the business a chance to close the door before that backdoor is created.

Final Thought

Critical vulnerability management is no longer only a patching discipline. It is an incident-readiness discipline.

Most vulnerabilities can still move through a measured process. But when threat actors are actively exploiting a serious issue, the organisation needs to know quickly, understand the impact plainly, and act immediately.

That is why we are launching 24 x 7 Critical Vulnerability Alerts as a service offering: to make sure the most important risks reach the right people while there is still time to do something about them.

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